A very common phrase used in the management, “I expected more” and I am sure everyone has heard or used the same at some point in their career. Some random thoughts here around the same, what exactly is the expectation management, is it the human psychology or management strategy or how to work together to come on common grounds.
Human Psychology
The perception, action and reaction of some task or statement is of-course very much up to the individual to grasp it. Different individual take it different way. Depending on your roles and responsibilities you handle it accordingly. Being in managerial position you think from end result perspective not thinking of minor details or complexities, you are more result oriented individual. From technical role perspective, you are more detailed oriented and try to perceive it from limited scope of technical boundaries.Being a sales or customer focusing individual you focus more from end user perspective, the added value to the end customer and not much about the internal complexities of the task or requirement/statement.
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